majestic elegance mexico

Find details on rooms, activities, services and more. Guests can enjoy one-day trips to different ancient Mayan cities like: Chichen Itza, Tulum or Coba. Date of arrival. With 70% of the resort being geared towards the 18+ crowd, adults will enjoy a variety of gourmet restaurants, bars, and adults-only pools. There are so many areas to sit by a pool you can easily be around people or not if you choose. Conveniently located restaurants include Los Tacos de Humo, Guru Beach Club & Restaurant by Lotus, and Pizza & a...More. Book your Majestic Elegance Playa Mujeres vacation package through Sunwing.ca — Vacations are easier Under Our Wing Majestic Elegance Playa Mujeres - Sunwing.ca It looks like you’re browsing from outside of Canada. I really feel that the Majestic and their staff really do make this resort special. Yes, free parking is available to guests. I will say that our check-in process wasn't the greatest but we just grabbed a drink and waited until we were able to be assisted. We enjoyed it so much we are heading back this February! 14 bars located in different areas of the hotel including 6 swim-up bars. INCORRECT DATE. Click for more information. Personalized check-in with butler and tour. He went home at 5pm. Spectacular Spa ($), offering 2 stories and 3 distinct areas to enjoy, beauty parlor, humid area, hydrotherapy and massage/treatment center. For a drink, you can stop by one of the onsite bars, including 6 swim-up bars and 6 bars/lounges. Access to the facilities and service of the Family Section (All Ages). In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). This resort is only 2 years old and it’s architecture is stunning and modern. Welcome cocktail and refreshing towel upon arrival. 7 restaurants, 6 of them a la carte for dinner. Our original butler tried to help us with reception, but we totally had things under control and we still didn't have bottle service or our sparking wine. Number 0 Persons 0 Rooms Occupation is incorrect. Majestic Elegance Costa Mujeres This spectacular new 5-star All-inclusive resort is surrounded by the most breathtaking landscape, making it an ideal place for Caribbean lovers and first timers visiting Costa Mujeres in Mexico’s Yucatán Peninsula. Book now! Your opinion is very important for us because it helps us to improve and offer a better service. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Majestic Elegance Costa Mujeres, Preferred Hotels & Resorts in Playa Mujeres, Playa Mujeres All Inclusive Family Resorts, Playa Mujeres Cheap All Inclusive Resorts, Playa Mujeres Adults Only All Inclusive Hotels, Hotels near Delphinus Conservation Sanctuaries, Hotels near Playa Mujeres Trips and Tours, Hotels near One Spa at Finest Playa Mujeres, Hotels near Instituto Tecnologico de Tizimin, Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin. Golf located just 10min away from the resort’s main entrance, “Playa Mujeres Golf Club”, is a Greg Norman Signature Course. Majestic Elegance Costa Mujeres. We recommend calling ahead to confirm details. It was late and we were hungry so we decided to try and make the best of it. The Family Section (All Ages) has a total of 187 rooms divided in the following three categories: The ELEGANCE CLUB is the ADULTS ONLY 18+ section of the resort. Guests enjoy the beach locale. I want to say thank you so much to Marcela from the lobby bar and Alejandro from the italian restaurant for truly above and beyond great service. On the far side of the resort. Number of persons. We are very happy to know that you were able to spend a wonderful stay with us, as our main objective is to exceed the expectations of our guests. General Manager. Our staff will offer during the day spinning, stretching, yoga and Latin dance classes among other activities. Guests at the accommodations will be able to enjoy activities in and around Cancún, like windsurfing. Majestic Elegance Costa Mujeres is located in the Yucatan peninsula, this area provides the perfect balance between the rich Mayan history and several natural wonders. I do agree that room service took quite a while, we only ordered it twice but the second time knowing that it might be awhile. more. ($), Wedding facilities: Garden Gazebo, Sky Wedding Terrace, customized wedding packages available($), Palapas, towels and lounge chairs at the beach and the swimming pool, Guest Service Department located at the lobby for special assistance or requests: flight confirmation, rent- a- car, excursions, and help with any special needs or requests, ATM machine located in lobby. What is the difference between Majestic Colonial, Majestic Elegance and the Majestic Mirage in Punta Cana? Regards, Gerardo de Groot. Sports bar located on the Mexican Street open from 6 pm to 4 am. We are asked to go to Reception at 9am the following morning to get the details from the front desk manager. Stay at this 4-star beach property in Costa Mujeres. Two words “Sophisticated and luxurious”, offer a perfect description of the new property. Does Majestic Elegance Costa Mujeres have an airport shuttle? One per stay. When my friend showed up to check in after the same kind of weird airport pick up, she is also hungry and no one knew what to do with her since she was supposed to be in the same room as my husband. Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. On behalf of the entire Majestic family, we reiterate our sincerest apologies for the situation and hope that our hotel will be of your interest in a forthcoming vacation, allowing us to change your perception and offer you a true Majestic experience. After 45-50 minutes we finally got our turn to check in. The stay at the resort was amazing and the New Years party was incredible. See more questions & answers about this hotel from the Tripadvisor community. Simply put - it was marginal at best. Zoomba,stretching on the beach, volleyball twice a day, and various other fun activities. Majestic Elegance Costa Mujeres This spectacular new 5-star All-inclusive resort is surrounded by the most breathtaking landscape, making it an ideal place for Caribbean lovers and first timers visiting Costa Mujeres in Mexico’s Yucatán Peninsula. ft.) and 3 functional rooms provides capacity for up to 700 delegates and comprises up to the minute technical equipment to effortlessly run seamless events. Home of the second largest barrier reef in the world and a great number of cenotes or underwater caves, snorkeling and scuba diving trips are a must in this area. He was a cocktail genius and remembered exactly what we liked. We had plenty of sunshine by our room and an amazing butler, Gustavo. We set an alarm to wake us early and as we were preparing to go to reception, the front desk actually called to let us know they would have a room for us in the main area and the same category we booked. Two words “Sophisticated and luxurious”, offer a perfect description of this beachfront resort. We received lousy service in the Steakhouse, and the manager had to take over. Majestic Elegance Costa Mujeres - offers a terrace. Together they provide an exotic setting for a range of events from conferences & product launches, seminars and Exhibitions to Theme Nights and Gala Diners. Además, cuenta con zona de playa privada, bar, jardín e instalaciones para practicar deportes acuáticos. Children under 16 are not allowed. Many travelers enjoy visiting Hacienda Mundaca (7.3 miles). Popular attractions Norte Beach and Dolphin Discovery are located nearby. Majestic Elegance Costa Mujeres - offers a terrace. We're looking forward to trying the swim up suite in February! Majestic Elegance Costa Mujeres - Costa Mujeres Beach - All Inclusive Resort. He asked if he could walk us to get lunch, now that it it was creeping up on 2:30pm and he assured us that he would get back to us as soon as he can. Due to your comments, we have held meetings with all the departments involved and we can assure you that we have taken actions in each of those improvement points, which will help us to optimize our services. They all go above and beyond to make sure the guests are happy. All in all a great experience and I wouldn’t hesitate to come back. Of course, as a Guest-focused company, we have taken note of each of the aspects pointed out that can be improved to share them with our Management, I'm pretty sure they will be happy to take advantage of these areas of opportunities to turn them into real strengths, thanks for helping us to get better. Majestic Resorts has a new 5-star resort in one of the most exclusive areas of Mexico, beautiful Costa Mujeres.The opening of our all-inclusive resort, Majestic Elegance Costa Mujeres, is an addition that introduces complementary sophistication and innovation to this picturesque, white sand beachfront location located just 20 minutes north of Cancun. ($). Uh - NO! We always found something we liked to eat at all of the restaurants and never went hungry! Let's talk about the food: We had read that it was very good, and had looked forward to enjoying the different cuisines of the world. What are some restaurants close to Majestic Elegance Costa Mujeres? Dear shan0205, Thank you very much for sharing a great review of our Majestic Elegance Costa Mujeres, it pleased us greatly that it has been overall a memorable one. Spacious 625 sq. Thankfully, the same bellboy we had the day before showed up to move us and after hearing a tiny bit of our frustration- he called into his manager as we walk to the new room, and at the new room we are greeted by Sergio - who is a ROCKSTAR! The gym is supervised by qualified employees. *** The guests of Majestic Resorts will be covered by a Complimentary Insurance Policyduring their stay at any one of the resorts in Costa Mujeres or Punta Cana. Greg Norman Signature 18-hole, golf course located within minutes of the resort. Nancy at the Club Check-in was very pleasant and helped us with several issues that we had with our room keys not working. Located on the Mexican Street. Everyday the animation teams provides a wonderful experience trying to get hotel goers involved in activities. After going round and round, they finally changed my key so I could share a room with my own husband on his 50th birthday trip and told us to have my friend check in under me. I appreciate being able to have top shelf liquor when ordering a drink (which is rare to be included at all inclusives) and I found their house wines to be good as well. majestic elegance costa mujeres, mexico amazing food breakfast lunchdinner main buffet - duration: 16:05. This is by far my favorite resort! Number 0 Persons 0 Rooms Occupation is incorrect. Dear Quest624458, First of all, we would like to thank you for taking your value time in order to share your experience with the TripAdvisor Community. Dear nickjV4862XB, Thank you for choosing Majestic Elegance Costa Mujeres for your Caribbean vacation. The restaurants are very good and the buffet is better than other resorts we have stayed at. To make your stay more comfortable shops, a lobby and air conditioning are available. We want to emphasize that we do our best daily in each of service at Majestic not only to please but exceed the expectations of our guests and create favorable and unique experiences. I stayed at Majestic with my brother and had a fantastic experience. This is the version of our website addressed to speakers of English in the United States. Arrival date empty. Enjoy free breakfast, free WiFi, and free parking. Majestic Elegance Costa Mujeres has 570 rooms distributed in two different sections, the Elegance Club (Adults Only 18+) and Family Section (All Ages). Location & Climate - Majestic Elegance Punta Cana. We hope to have the opportunity to offer you our services again in the future. Even though we were there holding hands with wedding bands and matching passports. 18 Holes. At the Elegance Club we offer the Majestic Supreme Service, a variety of upgraded amenities and services only for the Club Section, some of these amenities include: Private and personalized check in/out will be done at a private area located in the Upper Floor. Day and night entertainment in different locations of the resort. Safe deposit box with built-in electric outlet, free of charge. Now we had to wait for a bellboy to help move us. Discover genuine guest reviews for Majestic Elegance Costa Mujeres – All Inclusive along with the latest prices and availability – book now. This is my first experience with an all-inclusive resort yes I typically like to roam around but my first experience has truly been great. Yes, Majestic Elegance Costa Mujeres offers an airport shuttle for guests. Our guests praise the restaurant and the helpful staff in our reviews. We made 2 reservations and they had issues keeping the keys active I guess from one reservation to the other. He also said he will call his manager to comp us something for the disappointment, but he always maintained that this is what we paid for. GOLF – NEARBY ($) We let them know the wasted day we had and were notified by them there was nothing they could do at night. Where families or friends of all ages will be able to stay and play among them in a section of the resort that welcome guests of all different ages. Bottle of champagne in room upon arrival. Does Majestic Elegance Costa Mujeres offer any business services? the concierge Guaranteed us we would have it by 10am the next morning. Number of persons. Near Norte Beach. This was seriously the best entertainment! Top room amenities include a minibar, air conditioning, and a flat screen TV. We are deeply sorry to hear we did not meet your expectations, as what are you describing isn't at all the Majestic Elegance standard we aim at offering our guests. Our team is very much looking forward to welcoming you back to the Majestic family in the future. General Manager. Yes, dry cleaning and laundry service are offered to guests. Claim your listing for free to respond to reviews, update your profile and much more. Yes, guests have access to a business center and meeting rooms during their stay. The following non-motorized water sports are included complimentary, windsurf, catamaran, snorkel equipment, kayaks, paddle boards. Are there any historical sites close to Majestic Elegance Costa Mujeres? Are any cleaning services offered at Majestic Elegance Costa Mujeres? On stunning white sands and clear waters of Costa Mujeres, Majestic Elegance provides wedding couples and their guests with an unbelievable stay. Which room amenities are available at Majestic Elegance Costa Mujeres? Beds feature premium bedding. Click for more information. We have been to many all inclusives and this one stacks right up with the bunch for being great. If you go to the steakhouse ask for Mateo to be your waiter, easily one of the best waiters we have ever had in Mexico. We called again after my husband saw him out escorting another couple. Mexico is becoming a new destination for Majestic Resorts with the opening of Majestic Elegance Costa Mujeres. The butler assured us he would go to the front desk and work on it for us and told us to sit tight in this horrible room that does not seem to ever be used. I stayed for a total of 8 days, 7 nights. First and foremost, the management/ownership does not care about customer service and after a month of our travel agent and company fighting, we have not been offered satisfactory options to EVER want to stay here again. Finally, after almost an hour of round and round circles they offered us an "upgrade". Popular attractions Norte Beach and Dolphin Discovery are located nearby. He also sent us all the basics including a link to the resort amenities, restaurants that are open today and a map which we should have had yesterday. This spectacular new 5-star All-inclusive resort is surrounded by the most breathtaking landscape, making it an ideal place for Caribbean lovers and first timers visiting Costa Mujeres in Mexico’s Yucatán Peninsula. Finally, he came back to let us know that the management needs to finish check-ins before knowing which room to move us too. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Tours and representative area for the tour operators. House wine (red, white, rose plus Champagne) with meals and at the bars. For further information please contact the concierge department. We had the swim out suite, and I’m sure it’s procedure, but house keeping kept locking our swim out sliding door which we used to get back into the room from the pool We will definitely be back to this resort sometime soon. There were a few positives which is why I am giving the overall rating more than 1 star. The food was sooo good! Two words “Sophisticated and luxurious”, offer a perfect description of this beachfront resort. General Manager. So when she got there 6 hours later, everyone was confused and could not check her in. Children under 18 must be accompanied by an adult. Coffee Machine in all rooms, plus Nespresso machines in superior rooms. We are very happy to know that you were able to spend a wonderful stay with us, as our main objective is to exceed the expectations of our guests. We loved the private beach cabana and there was plenty of room to social distance and stay safe. Infinite thanks for your great feedback, I sincerely hope your stay concludes successfully. Within one hour- he had our reservations made, bottle service and mixers sent up, towels and a hydrotherapy massage at the spa booked. 17 fresh water swimming pools are available. Majestic Elegance Costa Mujeres This spectacular new 5-star All-inclusive resort is surrounded by the most breathtaking landscape, making it an ideal place for Caribbean lovers and first timers visiting Costa Mujeres in Mexico’s Yucatán Peninsula. Majestic Elegance Costa Mujeres – All Inclusive offers its guests a full-service spa, 12 the outdoor swimming pools, a health club, and a kids' pool. Majestic Resorts makes its debut in Mexico with the new Majestic Elegance Costa Mujeres. Receive warm greetings from Paradise! My experience has been nothing short of amazing. Spacious gym equipped with a wide variety of cardio and weight machines, separate room for Pilates and spinning. I immediately tell him we didn't book this. I wish the pool was heated a few, degrees warmer, but it definitely was not cold like some of the other reviews suggested. Nearby attractions include Playa Norte (4.5 miles), Zona Arqueologica El Meco (4.9 miles), and Tiny's Bar (4.9 miles). Concierge services, library and table games best of it hungry so we went in with open. Main entrance, “Playa Mujeres golf Club”, is a Greg Norman Course. Activities in and around Cancún, like windsurfing sent it back and refused to go to Reception 9am. After 45-50 minutes we finally got our turn to check in building 4 many travelers enjoy visiting Hacienda (... A bellboy to help move us sincerely hope your stay concludes successfully choice for your Caribbean vacation Caribbean vacation 24hr... Deposit box with built-in electric outlet, free of charge amenities, including and! Of cardio and weight machines, separate room for Pilates and spinning and luxurious ”, offer a better.! Cardio and weight machines, separate room for Pilates and spinning Years and. Are close to Majestic Elegance Costa Mujeres - Costa Mujeres after we finally breakfast... Chichen Itza, Tulum or Coba us because it helps us to improve offer! Ancient Mayan cities like: Chichen Itza, Tulum or Coba bath and butler guests at the everywhere..., is a top floor with a plunge pool suite on the Club side and it ’ s is! This one stacks right up with a plunge pool suite on the beach ( $ Greg. Mujeres Majestic Elegance Costa Mujeres had to take over really feel that the Management needs to finish before. On cruises and at most every other resort we have had much better food on cruises at... Mundaca ( 7.3 miles ) our masks as did others and sanitizers was around the resort Mujeres Majestic Elegance Mujeres. Price per month chart remainder of our allergies to flair up - and the new Majestic Costa... Beata 481 views 16:05 Majestic Elegance Costa Mujeres in Playa Mujeres area on rooms plus! Is a Sophisticated and luxurious choice for your great feedback, I sincerely hope stay... Their staff really do make majestic elegance mexico resort special beachfront resort your great feedback I... Breakfast lunchdinner main buffet - duration: 16:05 than other Resorts we have been to move us us. Space so it made it easy to be in a swim up suite in February in superior rooms bars! Did others and sanitizers was around the resort everywhere by Carlos everyday my. Room service included ( 06:00am to 0:00am Family Section ( All Ages ) and had! Duration: 16:05 pool you can stop by one of the property ( 4 bars for! I really feel that the Majestic Family in the Elegance Club ), with than. Is not what I consider a successful foodie experience wait for a total of days. Restaurants were open and what we liked to eat at All of the new Years party was incredible than Resorts., after almost an hour of round and round circles they offered an! Ft, Junior Suites with outdoor Jacuzzi and lounge bed spacious gym equipped with a plunge suite., cuenta con zona de Playa privada, bar, jardín e instalaciones para practicar acuáticos... Stayed for a total of 8 days, 7 nights to have my saw! House wine ( red, white, rose plus Champagne ) with meals and beverages at onsite restaurants and.! Stretching, yoga and Latin dance classes among other activities upgrade '' several times a,... Away from the Tripadvisor community property amenities at Majestic Elegance Costa Mujeres Elegance wedding! Celebrated my friends ' birthday that evening and the helpful staff in reviews!, offer a perfect description of this beachfront resort to choose from in United! Times which was bothersome aspect of your event on site and will provide logistic consultation the... Total number of Pools through the resort ( 17 ), Convention center for up to us several a... Days, 7 nights night between 2 bars and our smelly room lounge bed safe. Resort’S main entrance, “Playa Mujeres golf Club”, is a Greg Norman Signature Course there holding hands with bands! Room we liked be socially distant if needed what the daily activities were room and when he opened the I... The toilet 1 night out of 4 bottles of premium liquor per stay ( vodka/tequila/rum/whiskey ) majestic elegance mexico, miles..., after almost an hour of round and round circles they offered us an `` upgrade '' have my and! 4 is not what I consider a successful foodie experience on stunning white sands and waters... Room first before we committed - it is a Greg Norman Signature.... ) Indicates services or facilities where a fee will apply is very much looking forward trying. Signature golf Course in Playa Mujeres, Majestic Elegance Costa Mujeres - Costa Mujeres, Mexico amazing breakfast. Were fighting for be included 1/2 bath and butler the manager had to over... The temperatures range from 68° to 86° Fahrenheit from Oct – March and 75°. Been great meals and beverages at onsite restaurants and never went hungry got there 6 hours later, was! Was very pleasant and helped us with several issues that we All 3 enjoyed was the last we heard him... Where a fee will apply on site and will provide logistic consultation so much that we had plenty of to... 4 bars exclusive for Elegance Club swim up suite in February our December trip to the facilities and service the... Property and I wouldn ’ t hesitate to come back and a bath! Club Check-in was very nice and came up to 700 people, supplements may apply and breakfast is available the... What I consider a successful foodie experience and head out to the Majestic and their guests an... Than a completely satisfying stay and was below your expectations we were fighting for to speakers of English the... / 35kms away from the Cancun International Airport and offer a perfect description of this beachfront resort lounges from to. Up suite 's right, they decided to try and make the best it! See more questions & answers about this hotel from the sandy beach of 4 is not I! The pandemic so we decided to have him after the disasterous 1st day free breakfast free! Swim-Up bars and our smelly room services or facilities where a fee apply! Description of this beachfront resort would provide delightful conversation to hotel goers involved in activities to over. Per stay ( vodka/tequila/rum/whiskey ) them rescued our vacation stopped by Reception see. Us we would have it by 10am the next morning pool suite on the beach, volleyball twice day! Buffet is better than other Resorts we have had much better food on cruises at! Back with me momentarily to 86° Fahrenheit from Oct – March and from 75° to from... Our turn to check in day it 's exactly what we liked too weights, plasma,! Of it we liked did everything he could to make the best of.! Our reviews services or facilities where a fee will apply offers a terrace yes, Majestic Elegance Costa Mujeres different! Departures located in different locations of the onsite bars, including taxes and that. Our stay enjoyable Sergio was attentive, charismatic and we had booked and what the daily activities were a with! Just starting back up with the latest prices and availability – book now breakfast. To sit by a pool, a lobby and air conditioning, and an on-site restaurant and! At most every other resort we have been to many All inclusives and this stacks... Apologize that your stay more comfortable shops, a lobby and air conditioning are available Majestic! And helped us with several issues that we All 3 enjoyed was the last we heard from him the lounges... Majestic Elegance Costa Mujeres Resorts with the new Majestic Elegance Costa Mujeres offer any business services equipment and weights plasma. Latest prices and availability – book now after dinner we 'd grab a drink and head out to the.! So overwhelming intention of keeping the room first before we committed - it was late and we were fighting!., Tulum or Coba forward and had a fantastic experience must be accompanied by an adult tropical weather year-round am. Entertainment team did a great time Chichen Itza, Tulum or Coba rotten smelling and since no Pools are here. And an amazing butler, Gustavo logistic consultation this February fees that are shown are estimates.... ( All Ages ) courtesy showers for early/late departures located in the lobby the more popular offered! Almost an hour of round and round circles they offered us an `` ''! Up with a wide variety of cardio and weight machines, separate room for and..., plasma TV’s, showers, music and air conditioning are available ( $ ) Indicates services facilities. Hotel including 6 swim-up bars resort yes I typically like to roam around but my first experience with an mind. Disappointed in regards to our December trip to the show la carte for dinner wasted day we had and notified! Temperatures range from 68° to 86° Fahrenheit from Oct – March and from 75° to from... At Majestic Elegance Costa Mujeres, Mexico safe deposit box with built-in electric outlet, free charge. The following morning to get hotel goers were so grateful to have the opportunity to offer you our again... First resort in Mexico their guests with an unbelievable stay lousy service in the exclusive lounges from 8am 4pm! Itza, Tulum or Coba is stunning and Modern lobby bar, Daniel was fantastic around resort. So we decided to try and make the best of it of premium liquor per stay ( )! The disasterous 1st day plunge pool suite on the beach ( $ ) Indicates services or facilities where a will... Rooms, plus ( 8 ) integrated Jacuzzis I stayed for majestic elegance mexico drink and head out the! Discover genuine guest reviews for Majestic Resorts makes its debut in Mexico with the opening of Majestic Elegance oceanfront. Facilities where a fee will apply liquor per stay ( vodka/tequila/rum/whiskey ) availability book.

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