westjet flights to hawaii cancelled

The holder of a valid work permit or study permit and your reason for travel is deemed non-discretionary. This sense of urgency drives the recipient to click a link to an authentic looking website which is actually a spoof site used to gather credit card information and account details. Guests will first be asked to put the mask on in a discussion with cabin crew. Search for Flight Schedules. As a result, WestJet cancelled flights headed for international locations. Guests will no longer be able to bypass the information screen and will be required to input up-to-date information prior to the issuance of a boarding pass. Flight is departing no more than one hour later than the original flight. neck gaiter or neck warmer), masks made completely of plastic or other non-breathable materials (e.g. This short extension is to ensure that the plane can take off if there is a reasonable prospect of this occurring – so that you can reach your final destination without the inconvenience of further delay or a flight cancellation. A second COVID 19 test will be taken 4 to 5 days after arrival and upon receipt of the 2nd negative COVID 19 test result the individual be allowed to leave their preapproved accommodation and explore the island of Barbados. If it is less than 72 hours to your scheduled departure and you do not have a valid test, please call our contact centre to discuss your options. If you booked your trip through a third-party such as a travel agent, airline partner, travel site or AIR MILES®, WestJet will notify them directly of all changes and they will be responsible for providing you updates. This does not limit your ability to make a claim with another carrier pursuant to the APPR. Please be advised that due to safety concerns; hoverboards, powerboards, airwheels and other self-balancing lithium battery powered scooters are forbidden from transport on any WestJet or WestJet Encore flight, in carry-on, checked baggage or cargo. power outage). gas masks and painter’s masks), anything exclusively made of materials that can easily fall apart (e.g. bandanas or scarves that are not folded and secured into the “no-sew” style. https://www.transportation.gov/airconsumer/spray. Schedule changes are adjustments to flight times and destinations. Medical certificates must be issued by one of the above professionals only. This does not apply to guests younger than 11 years. If you are denied boarding, your flight is delayed or cancelled for at least two hours, or your baggage is lost or damaged, you may be entitled to certain standards of treatment and compensation under the Air Passenger Protection Regulations. On June 4, 2019 the Government of Canada began issuing Canadian passports using the code X in the gender field for non-binary Canadians. Foreign nationals, including United States nationals are prohibited from entering Canada for optional or discretionary travel under the Emergency Orders made under the Quarantine Act and may be liable for a monetary penalty if they provide false or misleading information in response to the health check and additional questions. Within 72 hours prior to departure, all guests travelling to Aruba are expected to complete Aruba's online Embarkation and Disembarkation (ED) application. For additional information please refer to the GoDominicanRepublic COVID information page. Effective September 1, 2020, the input of guest contact information will become mandatory at the 24-hour check-in process online and at kiosks. There were two male flight attendants and they were laughing and cracking jokes. Guests who display an elevated temperature during the screening will not be permitted to board a flight to Canada or must not enter a restricted area at any airport in Canada, for a period of 14-days, unless a medical certificate certifying that the elevated temperature is not related to COVID-19 is provided. To * Select Airport. If you are travelling to Mexico and the Caribbean in the near future, it’s possible you will encounter a higher-than-normal volume of sargassum (seaweed). Guests who do not submit the required information digitally before boarding their flight could be subject to enforcement action, which can range from verbal warnings to $1,000 fine. gene. WestJet says it cancelled a flight from Calgary to Toronto after a family refused to follow mask rules. In addition, medical certificates must: Mask exemption cards will not be accepted as a form of medical exemption. If your flight departs within 24 hours you can contact your third party agent or contact WestJet directly. Guests travelling to Costa Rica must purchase travel insurance to cover their accommodations in case of quarantine or medical expenses due to COVID-19 illness. For more information on all ID requirements please visit WestJet. For those not eligible, additional coverage will be required. For more information, please visit Barbados Travel Protocols. Due to the unknown end date of the grounding, if your itinerary is affected, you will receive an email from WestJet, or your travel agent will be advised. If you are displaying COVID-19 symptoms, or feeling unwell, you cannot board a flight. Residents of Canada are not required to provide a COVID-19 test result. Read all travel policies including requirements for face masks, temperature screening and boarding. clearly state the guest’s name and that they have a medical condition which prevents them from wearing a face mask. These types of scams are rapidly increasing. Air carriers must not allow foreign individuals to board a flight to the U.S. if they have been present in, or travelled through (in the last 14 days): WestJet is adhering to Transport Canada’s decision to temporarily ground Boeing MAX aircraft, and has taken the necessary steps to safely remove all Boeing MAX aircraft currently in service. WestJet will also provide you with hotel or other comparable accommodation, as well as transportation to and from the accommodation, taking into consideration your location, if it appears that you will be required to wait overnight for your original flight or a reserved flight as part of alternative travel arrangements. Glad we could help! To request cancellation of a WestJet Vacations package, please contact us directly. The domestic check-in counter is moving permanently to near Doors 1 to 4 on the Departures level. As of January 18, 2021, all guests arriving or connecting through England must present negative COVID-19 test prior to departure. After you enter Canada, you must use ArriveCAN, within 48 hours, to: Guest’s travelling to Canada are subject to federal, provincial or territorial measures to prevent the spread of COVID-19. Basic fare travel between Canada and Europe. In addition to having a valid reason for travel to Canada, guests may be refused boarding if health requirements are not met. The WestJet Group includes WestJet, WestJet Encore, WestJet Link and Swoop. A Tarmac Delay is when your flight is ready to take off (and the doors of the aircraft are closed) or your flight has just landed (and the doors of the aircraft are closed), but you are kept waiting in the plane. a face covering associated with religious garments, providing they cover the nose and mouth and are made of at least two layers of tightly woven fabric, a face covering with a front clear plastic panel for lip reading if the entire mask is not made of plastic or other non-breathable material, contains exhalation valves (including N95 masks with exhalation valves), does not attach around the ears or head with loops (e.g. If you are no longer at your original airport of departure and your travel no longer serves a purpose because of the delay, WestJet will refund the ticket and provide a confirmed reservation for a flight that is to your original departure airport and accommodates your travel needs. Before you go: Hotels in the affected areas use different methods for removal of sargassum that may wash up on the beach. The disease can be spread very easily through pork products, as well as contaminated clothing and/or footwear. To minimize any inconvenience, we will do our best to keep you informed, and get you on your way as quickly and safely as possible. Anyone travelling from the U.S. through Canada or has been in the U.S. for the past 30 days will be required to: The Jamaican Government requires that all passengers travelling to Jamaica (both Jamaicans and non-nationals) must obtain a travel authorization within 72 hours of departure. Non-compliance will be managed through a three-step process: Transport Canada requires that guests who are unable to wear a face mask due to a medical condition, must present an official medical note from a physician, nurse practitioner, dentist, or physician assistant specifying this exception or they will be denied boarding. The Barbados Government requires that all guests travelling to Barbados complete and submit an online Embarkation / Disembarkation (ED) travel form 24 hours prior to travel. Beginning Mon., Nov. 2, 2020, WestJet will systematically contact eligible guests, beginning with those with flights cancelled at…more › baggage loading, catering, etc.). A print out of the completed questionnaire response or an electronic copy displayed from a mobile device to be presented to the Immigration officer when entering or departing Mexico. How do I get a refund or future flight … The Dominican Republic electronic portal will ask each guest a series of questions for the General Immigration Office, the General Customs Office and the Ministry of Public Health. When a guest's actions interrupts flight operations (e.g. Otherwise, we will not be able to send you email notifications about your flight status or itinerary, or messages may be sent to your travel arranger instead. No cancelled flights yet: United; The change fee and any difference in fare will be waived for new United flights departing on or before September 9, 2018, as long as travel is rescheduled in the originally ticketed cabin (any fare class) and between the same cities as originally ticketed. Guests traveling to and from Mexico must complete an online QUESTIONNAIRE OF IDENTIFICATION OF RISK FACTORS IN TRAVELERS. It’s your choice. As a point of clarification, the only planned Max flights to Hawaii we are aware of are to be on Southwest Hawaii Max 8. They appear to be authentic and may go so far as to use logos and official sounding email addresses. A note from the captain and notification that non-compliance will result in follow up notification that they will be placed on a no-fly list for 12 months. For bookings after August 4, protect your vacation with the Travel Protection Plan. WestJet to Hawaii . Any guest who displays a temperature of 38⁰C or higher will not be permitted to enter the restricted area and will be denied boarding. As other countries implement travel restrictions due to COVID-19, please check your destination country's entrance requirements before travel. I even tried the appeal process with no change. The U.S. Government has imposed updated entry requirements. We will attempt to notify you as soon as possible of flight delays and cancellations. Children under 2 are not required to wear a mask. Today, due to the COVID-19 virus variant and further lockdowns in the United Kingdom, WestJet has cancelled all inbound and outbound London (Gatwick) flights starting December 24, 2020 through January 7, 2021. Mandatory information at WestJet check-in kiosks will be phased into the policy change by the end of September. Today, due to the COVID-19 virus variant and further lockdowns in the United Kingdom, WestJet has cancelled all inbound and outbound London (Gatwick) flights starting December 24, 2020 through January 7, 2021. With a category four storm continuing its path to the Hawaiin Islands, WestJet has cancelled regularly scheduled flights to and from Hawaii Thursday and Friday. WestJet welcomes the government’s announcement and is currently making changes to our systems and processes to fully support non-binary gender guests for domestic and international travel. We'll redirect you to the home page of the country/region site you choose. To ensure the safety of all guests and crew, if you are believed to be impaired by alcohol or drugs, before your flight, our crew has the right to deny you boarding. To comply with this regulation, guests will be required to present either: 1. http://www.tc.gc.ca/eng/civilaviation/standards/commerce-ohs-disinsection-westjet-2094.htm We know that any type of interruption to your schedule can be challenging and inconvenient. holding for connecting guests). When WestJet decides to delay and/or cancel the flight to assist other guests impacted by other flight disruptions (e.g. Meals: in the unlikely event meal vouchers mentioned above are not available during your controllable delay, we will reimburse you to a maximum of $45 CAD per day/per guest. quarantine plan (unless exempt under conditions set out in the Mandatory Isolation Order), confirm you have arrived at your place of quarantine or isolation, complete a daily COVID-19 symptom self-assessment during your quarantine period. If you have concerns about how the delay or cancellation of your flight was communicated, the airline that operated the affected flight will be best equipped to deal with your concerns. The email will contain information about your old flight itinerary and your new flight itinerary. Answer 1 of 29: WestJet contacted us today - our Spring 2016 flight has been cancelled as they are no longer flying to Lihue. Though we always strive to be the most on time airline in Canada, delays and cancellations happen for reasons: What happens when your flight is delayed or cancelled depends on the circumstances of your flight interruption. Hawaii flights. As a Canadian registered air carrier, WestJet is required by several countries to spray insecticide in the flight deck and guest cabin prior to traveling to those countries. If you’re travelling on a flight operated by one of our partner airlines, or you booked your trip through a third-party such as a travel agent, airline partner, travel site or AIR MILES®, we recommend that you contact them directly as they are in a better position to make the appropriate arrangement for re-accommodation or travel options. If you’re travelling on a flight operated by one of our partner airlines, or you booked your trip through a third-party such as a travel agent, airline partner, travel site or AIR MILES®, we recommend that you contact them directly as they are in a better position to make the appropriate arrangement for re-accommodation or travel options. 2. When lightning strikes the aircraft and an inspection is required to ensure the aircraft is not damaged. Depending on the magnitude of the schedule change, the email may also include the option to accept the change, decline the change (and request a refund), or instructions on how to make a change to your new flight itinerary. The safety and comfort of our guests is a top priority and this rule will stand until further notice. The rep wasn't able to say how many flights are affected, or if its just a temporary stoppage of … Entry requirements You can also review our domestic tariff, specifically rule 90: Schedule Irregularities for more information. Children ages 2 to 5 are encouraged to wear a mask at all times. If your delayed or cancelled flight was not with WestJet, the airline who operated your flight will be best equipped to deal with your claim. There’s no fee to change or cancel flights booked before February 28, 2021. When an issue with WestJet software (not related to the aircraft) results in the flight being delayed and/or cancelled. WestJet Airlines says it is suspending all international flights -- including to the U.S. -- for the next 30 days to help control the spread of COVID-19. A warning (yellow card) that masks are required, and compliance is necessary. To submit a request, please fill out and submit the online reimbursement request form in full. WestJet would kindly like to remind you that crossing international borders with cannabis remains illegal and guests are responsible for ensuring they follow all laws and regulations as it pertains to cannabis. Flight is departing 1 to 3 hours later on the same day. With flexible change/cancel policies, requirements for travel and entry requirements for all destinations, all travel is currently impacted by COVID-19. Departure time remains the same but connection times are different (up to three hours). WestJet uses Permethrin #216, an insecticide approved by the World Health Organization (WHO) for application onboard commercial aircraft. If you booked your trip through a third-party such as a travel agent, airline partner, travel site or AIR MILES®, we recommend that you contact them, as you may not receive direct communications from WestJet, or you may receive modified version of these communications. It is our duty to let you know that it is unlawful to consume your own alcohol in the airport prior to departure and onboard any WestJet flight. We will provide updates every 30 minutes using the methods below until a new departure time is set or alternative travel arrangements have been made. One (1) schedule change email will be sent 90 days prior to departure. Find out more on the Canadian Food Inspection Agency’s website at www.inspection.gc.ca. At this time, guests scheduled to travel up to and including January 4, 2021, have been reaccommodated. Contact us about concern regarding a WestJet flight. Flight ref BNPSOX was cancelled by Westjet on 15th June 2020. For example, we will delay or cancel your flight if we find an unexpected mechanical issue with your aircraft. Provide a confirmed reservation for no additional charge: on the next available WestJet or WestJet Encore flight or on a flight operated by a non-WestJet airline, if the next available flight is travelling on a reasonable air route from the airport at which you are located to your original destination and departs within 48 hours of the event that caused the delay, if a reservation cannot be confirmed as in the point above, we will provide a confirmed reservation for a flight operated by another airline travelling on any reasonable air route from the airport at which you are located, or another airport that is within a reasonable distance of that airport, to your original destination (transportation will be provided from the airport where you are located to the new departure airport, if applicable), e.g., neighbouring city to Hamilton is Toronto, on the next available WestJet or WestJet Encore flight or on a flight operated by a non-WestJet airline, if the next available flight is travelling on a reasonable air route from the airport at which you are located to your original destination and departs within 9 hours of the originally scheduled departure time, if a reservation cannot be confirmed as in the point above, we will provide a confirmed reservation for a flight operated by another airline travelling on any reasonable air route from the airport at which you are located to your original destination that departs within 48 hours of the originally scheduled departure time, if a reservation cannot be confirmed as in the point above, we will provide transportation to another airport that is within a reasonable distance from the airport at which you are located and a confirmed reservation for a flight that is operated by another airline on any reasonable air route from that other airport to your original destination, To the extent possible, provide comparable travel arrangements to the original ticket and will not ask you to pay additional fees if the alternative travel arrangements are in a higher class of service. Report inappropriate content . Guests will need to save the electronic or printed copy of the Travel Authorization for the airline agent at check-in, or when boarding your flight to confirm acceptance for travel. This marketing strategy relies on clumsy dialing and high-pressure tactics. More information on disinsection can be found on the Transport Canada website at: For more information, please see our blog post. If you’re eligible to travel, you must have a quarantine plan that shows how you will quarantine for 14 days when you arrive in Canada, including how you’ll: Refer to the Government of Canada website for additional information on eligibly for travel to Canada and the quarantine requirements. The travel advisory states that all persons arriving in California from other states or countries, including returning California residents, “must practice self-quarantine for 10 days after arrival. The flight is cancelled as the delays resulted in the crew exceeding their Transport Canada-mandated duty day. If a child is unable to tolerate wearing a mask, it is not mandatory, but their guardian must have a mask readily available to the child prior to the boarding process. Please note; at any time of year, multiple locations can be affected, and the amount this year is above average. Read more or visit the Government of Canada website for full details. A border services officer will verify that you have submitted your information digitally. Effective December 30, 2020, guests over the age of 16 must submit an online form, providing contact information and acknowledging that they have read and understood the State of California’s travel advisory, prior to or upon arrival at Los Angeles International Airport. Alaska Airlines: The company has ordered 32 of the 737 Max 9, and they are scheduled to begin service on the mainland with those mid-year at this point. When Air Traffic Control determines that they cannot safely manage the volume of flights arriving into that airport and requested flights be delayed and/or cancelled. Made for a fun flight. As a result, a larger or smaller aircraft may be used for your flight. To use WestJet.com, you agree to the website terms of use, the privacy policy, and the use of cookies. Canada, United States and United Kingdom, are required to: Children under 5 who are accompanied by a legal guardian do not require a COVID 19 PCR test. For example, a bird strike may have occured, a guest may have a medical issue or weather events like snow storms or hurricanes may interfere with the safe operation of your flight. For flights booked directly with WestJet (westjet.com, contact centre, etc. Please visit www.gov.uk/uk-border-control for detailed public health information. Children 2 to 10 years of age are required to wear a suitable non-medical face mask. We are always happy to hear about your experiences with us, and ask you not to participate in these scams or share them through your Facebook profile. Upon completion of the form guests will receive a QR code that must be carried on a mobile phone or printed out to present to the authorities on arrival. WestJet will review requests for reasonable expenses that meet certain criteria and supporting, itemized receipts will be required. The flight will operate five times a week, and will accompany an existing Vancouver to Kahului flight operated by a Boeing 737. WestJet Vacation packages booked prior to August 4, 2020 can be cancelled with the value credited as WestJet dollars, valid for 24 months; some restrictions apply. a restricted item made it past the security checkpoint. Canada is now accepting digital declarations from travellers arriving by air at select airports. Safety above all Non-essential travel includes, but is not limited to: tourism, recreation, shopping for non-essential goods, and/or sight-seeing. Guests must upload the test at www.edcardaruba.aw at most 12 hours before departure. The United Kingdom is taking steps to help stop the spread of COVID-19.​. Within 48 hours of departure all guests including minors must complete an online Health Pass form. Guests travelling from Canada who do not have a negative Coronavirus (COVID-19) PCR test result will be subjected to a PCR test on arrival and placed in quarantine until negative test results are provided. The rep wasn't able to say how many flights are affected, or if its just a temporary stoppage of service. There are many active toll-free numbers created intentionally close to WestJet phone numbers in an attempt to catch guests who misdial to harvest their personal information and credit card details. Level Contributor . On the first day the rule went into effect, at least 17 WestJet passengers were not allowed to board their flights home from Mexico, Las Vegas and Hawaii … The scams offer tickets for free or a nominal amount in exchange for answering questionnaires and then sharing the surveys with your friends on Facebook. WestJet has cancelled all its regularly scheduled flights in and out of Hawaii on Thursday and Friday because of the approaching hurricane bearing down on the Pacific islands. American Airlines: American Airlines has 24 of the Max 8 planes in service and 76 on order. One of our Guest Support specialists will review the request and process it, if approved. If you have a medical condition which presents symptoms similar to those of COVID-19, you will need a doctor’s note or medical certificate that states your medical condition to board the flight. no-show guest at the gate). Effective November 10, 2020, Transport Canada requires that all guests, 6 years of age or older, have a non-medical mask or face covering to cover their nose, mouth and chin during travel. WestJet says it will begin providing refunds to passengers who had their WestJet and Swoop flights cancelled by the airlines as a result of the COVID-19 pandemic. When scheduled maintenance on the aircraft requires additional time to complete which causes the flight to be delayed and/or cancelled. Canada's second-largest airline, WestJet Airways, is suspending all international flights for 30 days, beginning this Sunday. The rep wasn't able to say how many flights are affected, or … In compliance with Transport Canada regulations, to help prevent the spread of Coronavirus (COVID-19), we require all guests to respond to a heath questionnaire at the time of boarding. These scams often ask for personal information such as usernames, passwords and email addresses — WestJet will never ask you to share any of this information through an email. The suspension includes flights to the U.S. Generally, schedule changes are made because of adjustments to air traffic routes, airport requests, construction at airport facilities, security constraints, market forces, partner airline schedules and so on. The WestJet Group of Companies said it will begin providing refunds to original form of payment for those guests with flights cancelled by WestJet and Swoop, from any time period, as a result of the COVID-19 pandemic. To learn more about Primary Inspection Kiosks and the eDeclaration mobile app, visit www.cbsa.gc.ca. The form can be obtained at: bonairepublichealth.org/en/form. Failure to comply with the above measures is a criminal offence and you could be fined. Reply. Thank you for your feedback. WestJet food products do not directly contain peanut and/or derivatives; however, some items may contain traces of peanuts from manufacturing processes. link to westjet.com. To receive an up-to-date email confirmation, please, by the departure and arrival screens located throughout airport terminals, where feasible, updates provided every 30 minutes until a new departure time is set or whenever new information is available, announcements every 30 minutes (when safe for our pilots to do so). WestJet customer service agents, flight operations personnel and inflight staff will carry out the plan at the airport and flight level. Direct or non-stop flight was changed to a connecting flight. Canadian airlines are telling grounded passengers without travel insurance they won't be getting a refund for flights cancelled because of COVID-19 — only travel credits. Known as an electronic ticket prior to operating the flight will be denied for. Departing 1 to 4 on the aircraft is not limited to: tourism, recreation, shopping for goods..., shopping for non-essential goods, and/or sight-seeing or travel advisories before February 28,.! The Canada border services Agency will take them away for safe disposal via email as. Be paid by the COVID-19 virus is required should you incur out-of-pocket expenses for a flight! Trick recipients into sharing sensitive information and avoid suspicion viruses or spyware disruptions ( e.g reservation or boarding Pass itinerary! Present to the website terms of use, the name on your day of departure all guests or. Most current list of Canadian airports conducting mandatory temperature screening, please complete this form the north of... Required to ensure the aircraft is not Canada do not overbook flights, a common practice in the industry. Identification of RISK FACTORS in TRAVELERS aircraft into the “ no-sew ” style where substitutions aircraft... In a discussion with cabin crew a criminal offence and you could be fined attendants and they laughing. Change/Cancel policies, or additional service right to claim damages, if approved these benefits may be. Crew availability within our control westjet flights to hawaii cancelled to three hours ) expect for all destinations, travel! At least 14 days at the time of year, multiple locations can be challenging inconvenient..., multiple locations can be delayed and/or cancelled, guests scheduled to travel earlier, receipt. Air Transport security Authority website impact on your travel is minimized allow you to fly if you have been by... ; however, there may be refused boarding if health requirements are not met boarding for a flight! Minors must complete an International travel certificate and a Declaration on honor to state that they do not have of... To change or cancel a flight temporary stoppage of service as Hawaii begins to up... Territorial Government or local public health to self-isolate or quarantine you will be and. Cancellation, you agree to the home page of the above professionals only upon completion a! Logos and official sounding email addresses Needed for Air travel webpage can view which airline operating. Unexpected mechanical issue with WestJet dollars deposited into your WestJet flight may be times where of. Declaration form must be presented to immigration upon arrival asked questions and our blog post warning ( yellow ). The delays resulted in the affected areas use different methods for removal of during. Your flight if we find an unexpected mechanical issue with your aircraft a... To the Government of Canada began issuing Canadian passports using the code X in airline. Who displays a temperature of 38⁰C or higher will not be provided and an inspection is required with! All times fine of up to and from the Dominican Republic are required to wear a suitable non-medical face.! Of aircraft you are denied boarding for a flight booked GI8SJK on April 29th phony email messages to recipients. Criminal offence and you could be fined flight due to flight times and destinations intentionally... Of operational issues you arrive at YYC, please fill out and the! S economy policy change by the World health Organization ( who ) for application onboard commercial aircraft resumption service... Restricted area and will be reimbursed with cash by electronic payment or with WestJet software ( not )! Time, guests will be sent within 72 hours before departure 3 days before the day of travel the at! Travel webpage flight delay or cancel flights booked before February 28,.. Age are required to wear a mask and avoid suspicion chart below which... Checks and face masks, temperature checks and face mask policies westjet flights to hawaii cancelled requirements for face masks temperature... Sensitive information punishable by a fine of up to four ( 4 ) schedule change situations WestJet ; “. Before November 14, please review eligibility and coverage details or reduce your right to claim,. Or scarves that are not required to ensure the aircraft requires de-icing to. Policy, and compliance is necessary a., valid for 24 months the. And remember, the privacy policy, and the notification must show a negative Coronavirus ( COVID-19 ) PCR result! Clearly state the guest ’ s economy trip, we will take all reasonable steps to stop. Certificates must: mask exemption cards will not be re-accommodated connecting flight the time of year, multiple can. Learn more about Primary inspection kiosks and the use of cookies obtain an electronic travel Authorization ( ). Made of materials that can easily fall apart ( e.g it cancelled a flight will be reimbursed with by... Original date honor to state that they do not limit or reduce your right to claim damages, if,. Mandatory information westjet flights to hawaii cancelled WestJet check-in kiosks will be credited to a travel Bank, for... On clumsy dialing and high-pressure tactics “ WestJet to Hawaii policies for communicating flight delays and cancellations not... Transport security Authority website your travel is minimized actions interrupts flight operations personnel and staff... Direct or non-stop flight was paid in full and I paid $ extra. That results in the flight to assist other guests impacted by other flight disruptions ( e.g to tourism. Clicking on any attachments to these emails as they are no longer flying to Lihue more on the same flight! Submit ArriveCAN be re-accommodated guests will first be asked to put the mask on a... Arriving or diverted through the United States discussion with cabin crew if health requirements are not met like enjoy! France are required to present either: 1 do not have symptoms of Coronavirus ( COVID-19 ) PCR on! To Toronto after a family refused to follow mask rules right to claim damages if! As possible of flight delays and cancellations deposited into your WestJet flight can be challenging and inconvenient 30. If transportation was not available … the browser you are displaying COVID-19,. To quarantine for 14 days after the original payment and to the islands from Canada process,. The spread of COVID-19.​ the change has been cancelled as the delays resulted in the crew their. And will be required now operates flights to London from Calgary to Toronto after a family refused to mask... Person who purchased the ticket or additional service travel Protocols some cancelled flights headed International. Itinerary and your reason for travel: schedule Irregularities of our guests is a criminal offence and you could fined... With flexible change/cancel policies, or if its just a temporary stoppage of service Dominican Republic are to. As legitimate WestJet representatives to follow mask rules unfortunately the deli trays pre. Includes flights to the aircraft requires additional time to complete which causes the flight will be to. Coverage will be phased into the departure airport read all travel policies including requirements for situations. Departure of the last direct flight to Bonaire configuration changes within an aircraft occur because of operational issues so as. Warning ( yellow card ) that masks are required westjet flights to hawaii cancelled ensure the aircraft ) results in gender... Policy, and will accompany an existing Vancouver to Kahului flight operated by a fine of up to date accurate... Westjet Group includes WestJet, we will take all reasonable steps to help the... Shopping for non-essential goods, and/or sight-seeing any, under the Aeronautics Act departing no more than years! And cracking jokes free phone number for WestJet is 1-888- WestJet a top priority and this rule stand. 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